Pg999 believes entertainment should be enjoyable — not stressful. Play responsibly, have fun, and stay within your limits. Your well-being is our top priority.
Online gaming has become a popular form of entertainment for many people. But like any form of entertainment, it requires moderation and a sense of responsibility. Responsible gaming on the pg999 platform is not just a policy — it is the foundation of everything we do.
Responsible gaming means maintaining full control over your time, money, and emotions. Never treat gaming as a source of income — it is entertainment. pg999 wants you to enjoy every moment and, when the time comes, be able to walk away with a smile.
To honor the trust of millions of players across Bangladesh, pg999 is committed to providing a safe and transparent gaming environment. Our responsible gaming framework is here to help you stay on track.
Gaming should be an enjoyable experience. If it ever starts to feel like a source of stress, take a break and talk to our support team.
The first step toward responsible gaming is knowing yourself. pg999 wants you to recognize the signs of problematic gaming early and seek help when needed. If you notice any of the following, it is time to take it seriously:
If you notice two or more of the signs above in yourself, please take a break and contact our support team.
Ask yourself the questions below. They will help you understand how healthy your gaming habits really are. pg999 takes this kind of self-assessment seriously as part of responsible gaming.
If your answers fall under "Often" or "Most of the Time" in two or more areas, it's time to review your gaming habits. The pg999 support team is ready to help.
On the pg999 platform, you can set your own limits to ensure responsible gaming. These limits can be easily adjusted from your account settings:
| Limit Types | Description | Who It's For |
|---|---|---|
| Daily Deposit Limit | Set the maximum amount of BDT you will deposit each day. | For Players Who Play Every Day |
| Weekly Budget Limit | The maximum total amount you can spend over a seven-day period. | Regular Player |
| Monthly Spending Limit | The maximum amount you can spend on gaming throughout the entire month. | Applies to Everyone |
| Time Limit | Set a daily time limit for how long you play. | For Players Who Play for Long Sessions |
| Loss Limit | Your session will automatically end once you reach the specified loss amount. | All Players |
| Self-Exclusion | Temporarily suspend your account for a set period of time. | When You Need a Break |
Setting limits is not a sign of weakness — it's the most powerful tool for responsible gaming. pg999 encourages you to make full use of these features.
A few simple habits can make your gaming experience truly enjoyable. pg999 encourages you to follow the tips below:
Sometimes the most responsible thing you can do is take a break. pg999 offers a self-exclusion feature that lets you temporarily or permanently close your account for a set period.
To request self-exclusion, please contact our Live Chat support. We will process your request within 24 hours.
Pg999 is strictly for individuals aged 18 and above. A key part of responsible gaming is keeping children and teenagers away from online gaming platforms.
Monitor your child's device activity regularly and educate them about online gaming platforms.
Our team is always ready to help with any questions or concerns about responsible gaming.
Pg999 is more than just a gaming platform — we are always here to keep you safe.
A strict age verification process at registration ensures that only adults can play.
Set your own daily, weekly, and monthly spending limits. It is the most effective tool for responsible gaming.
Track your gaming time and get automatic reminders when your set limit is reached.
Whenever you need it, easily suspend or permanently close your account — no questions asked.
Review your gaming history, spending, and time in detail — and make informed decisions.
Our specialist team is always on hand to support you with any responsible gaming needs.
Decide how much BDT you will set aside for gaming each month — and stick to it strictly.
Set a daily limit on how long you play. Use a timer to keep track of the time.
Review your gaming habits once a month. Lower your limits further if needed.
If things feel like they're getting out of hand, reach out to the pg999 support team. We're here to help, not to judge.
Use pg999's responsible gaming tools to enjoy your games with peace of mind. Your safety is our top priority.